Terms of Service

Last Updated: March 20, 2025

1. Introduction

Welcome to Jo ("we," "our," or "us"). By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our platform.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.

2. Definitions

  • Service: The Jo platform, including all features, functionality, and content.
  • User: Any individual who accesses or uses the Service.
  • Credits: The virtual currency used within the Service to access certain features.
  • Content: All information, data, text, software, graphics, and other materials created, uploaded, or accessed through the Service.

3. Credit System

Our Service operates on a credit-based system. Credits are required to initiate conversations with Jo. By using our Service, you agree to the following:

  • Each credit allows for one user conversation with Jo.
  • New users receive 5 free credits upon registration.
  • Active users may receive free weekly credits at our discretion.
  • Additional credits can be purchased in packs at the prices listed on our website.
  • Credits are non-transferable and have no cash value.
  • We reserve the right to modify the credit system at any time.

4. User Accounts

To use certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.
  • Maintain the security of your account and password.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account.

5. Acceptable Use

When using our Service, you agree not to:

  • Violate any applicable laws or regulations.
  • Infringe upon the intellectual property rights of others.
  • Submit false or misleading information.
  • Upload or transmit viruses or malicious code.
  • Attempt to gain unauthorized access to our systems or other user accounts.
  • Use the Service for illegal or unauthorized purposes.
  • Engage in any activity that disrupts or interferes with our Service.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Jo and are protected by international copyright, trademark, and other intellectual property laws. You may not:

  • Reproduce, distribute, or create derivative works based on our Service without our express permission.
  • Remove any copyright or other proprietary notices from any content.
  • Use our trademarks, service marks, or logos without our prior written consent.

7. Disclaimers and Limitations of Liability

Our Service is provided "as is" and "as available" without any warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on our website or by sending you an email.

Your continued use of the Service after any changes to the Terms constitutes your acceptance of the new Terms.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to a breach of the Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination.

10. Contact Us

If you have any questions about these Terms, please contact us at hello@jo.floto.ai